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- Pay us instantly and securely with Visa, Mastercard, Discover, American Express & bank wire.
- We do not accept payments over the phone, only with electronic invoice.
- We require a payment immediately after the auction ends.
- If the payment is received by 11 am Pacific time, your item will be shipped that same day (excluding federal holidays and weekends).
- We always ship asap, so we expect a payment in the same fashion.
- Your item will be shipped with USPS. It takes approximately 3-5 business days of transit time to arrive once shipped. Once your payment is made your order will ship either the same day or next day (excluding weekends and federal holidays).
- We offer FREE shipping.
- Free signature confirmation: used for all orders $100.00 and above.
- Tracking numbers are uploaded to ebay & will also be emailed to you.
- If the package does not arrive within the estimated delivery time frame please recheck your tracking information to see what date the package will arrive. You can also always message us through ebay and we will gladly check on the status.
- If you are not home to sign for the package the post office will leave you a pink slip stating they attempted delivery. They will try and re-deliver the package to you the next day but sometimes you will need to go to the post office and pick it up.
- Please keep track of the package with the tracking numbers on ebay because sometimes the post office will not leave you a pink slip.
- We offer 14 days money back "NO QUESTIONS ASKED" unconditional guarantee on all the items EXCEPT for designer handbags! If you are unhappy with your item for any reason please send the item back to us for a 100% refund!!
- All returned items must be shipped back in its original condition within 14 days from the day that you received the item.
- We will not accept a return past the 14 days time limit!
- We do not accept items for return that have been altered or damaged in any way, whether by the buyer or by an agent of the buyer. This includes alteration or damage to any and all box(es), documentation, paper(s) and/or certificate(s) that accompany an item. However ring sizing does NOT affect the return policy, as long as it was done by our jeweler. You can still send it back for any reason within 14 days for a full refund.
- Items returned without all accompanying box(es), documentation, paper(s) and/or certificate(s) cannot be refunded until those items are also returned to us.
- We issue all refunds within 2 business days of the items arrival.
- Items sized by our company are still eligible for return
- DO NOT RETURN THE ITEM UNTIL YOU CONTACT US FIRST. Prior to returning the item please contact us, so we can provide you a prepaid shipping label. Once the return has been sent, please email us the tracking # thru ebay. This way we can process your refund a lot quicker.
- We offer free shipping and free returns, unless specified otherwise in the listing.